MANAGED ENDPOINT

SERVICE AS STANDARD OPTIONAL
Patch Management ✔️
Monitoring and Alerting ✔️
Remote Assistance ✔️
Reporting ✔️
Mobile Device Management Service ✔️
Asset Management ✔️
Advanced Endpoint Security ✔️
Multi Factor Authentication ✔️

PATCH MANAGEMENT

Servers and desktop endpoints will be kept secure and up to date by automating patching for Windows, Mac, and Linux operating systems as well as thousands of common Microsoft NuGet integrated business applications.

MONITORING AND ALERTING

Monitoring of endpoint health, performance, hardware, and software data. The service is configured to automatically raise a ticket in Simplify IT’s ITSM toolset should thresholds be passed. For example, high memory usage for extended periods of time, low disk space or known Common Vulnerabilities and Exposures (CVE) on or above level 7.

REMOTE ASSISTANCE

The service will allow Simplify IT support staff to efficiently gain access to endpoints to perform remote operations, this can be by concentually remotely controlling an endpoint or by performing invisible remote tasks to optimise or fix issues.

REPORTING

Patch compliance reports will be generated and sent to designated customer contacts on a weekly basis. Asset reporting for hardware or software inventory can be generated on request.


MOBILE DEVICE MANAGEMENT SERVICE

Manage all your mobile devices - from smartphones to tablets and laptops to servers - all from one dashboard.


  • Reduce Security Risks
    Reduce risk of data loss with remote actions such as device lock / wipe, passcode reset device restrictions and manage security settings.

  • Mobile App Management
    Easy to manage installation, removal, or blockage of applications from mobile devices.

  • Mobile Policy Control
    Create and enforce mobile device policies quickly and at scale to ensure a consistent, familiar user experience.

  • Remote Mobile Device Support
    View mobile device screens remotely to resolve any issues

  • Single and Multi-App Kiosk Mode
    Provide dedicated device tailored solutions for easy use.

  • Geolocate Devices
    Track mobile devices to avoid loss and audit inventory.

  • Support Multiple Mobile Device Vendors
    Whether Apple or Android, company or personal, support, secure and manage them all.

  • Fast and Simple Mobile Device Deployment
    Seamless zero-touch device enrolment, configuration, and provisioning to speed mobile productivity.

ASSET MANAGEMENT

Featuring complete visibility with accurate, and real-time insight into all your managed IT assets enabling you to reduce costs, increase productivity, and improve security


  • Complete Visibility
    Complete visibility is critical to effective management. Our Managed Asset service makes it easy to ensure that all endpoints that access company data are fully managed through automated asset discovery and deployment.

  • Real-Time Asset Info.
    We use real-time information to help you make effective procurement, support, and management decisions about endpoints. Manually managing hardware and software inventories is time consuming, inaccurate, and often out of date. Our info is always up-to date, which leads to more accurate inventory data and effective decision making.

  • Fast Group Asset management
    All assets are automatically groupable and searchable by natively collected data points, making it incredibly fast and easy to find an asset and take action on it.

  • Track Hardware / Software changes
    Our service automatically creates tickets when hardware changes, when software is added or removed, or when health and performance issues are detected so there's full visibility into your managed endpoints.
  • Monitor / Manage Software at Scale
    Our service gives you a live inventory of all software installed across your entire managed asset portfolio so you have full visibility into your installed base. Generate alerts and tickets on software install or removal, open tickets to remove blacklisted applications, and more. Easily install and uninstall applications at scale across all your endpoints.


ADVANCED ENDPOINT SECURITY

The sooner threats are detected, the faster businesses can recover. Our Next Generation Endpoint Security Solution offers advanced endpoint protection across control points, enabling your business to stay resilient.


  • Powerful EDR capabilities
    Stop threats with built-in or completely managed endpoint detection and response (EDR), threat hunting and integrated risk-based vulnerability management from Kenna Security.
  • Streamlined investigations, faster response
    Time spent on complex investigations is time lost. Get the answers you need about your endpoints – quickly – with our Orbital Advanced Search capability.
  • Integrated XDR capabilities
    You get a unified view, simplified incident management and automated playbooks with our built-in SecureX platform, making our extended detection and response (XDR) the broadest in the industry.
  • Built-in SecureX threat hunting
    A resilient business is proactive. Thwart attacks before they cause damage, while also preparing for the future, with our human-driven threat hunting that maps to the MITRE ATT&CK framework.


MULTIFACTOR / ZERO TRUST AUTHENTICATION

Passwords and even basic Multi-Factor Authentication (MFA) aren’t enough to keep you safe from today’s dangerously creative attackers. Our Zero Trust Solution gives you the extra layers of protection you need for secure access management.


Strong MFA Security that Doesn't Sacrifice Productivity. With Simplify Secure, you can have both, in a platform that integrates across your entire ecosystem. Every user, every device, no exceptions.


  • Have It All
    Simplify Secure delivers peace of mind with strong security and increased productivity at an unmatched value.
  • Speed to Security
    Reduce friction and automate processes so that end-users and administrators can focus their time on moving your business forward.
  • Next Level MFA
    Simplify Secure continues to pioneer MFA-approaches that keep your business a step ahead of the next threat.
  • Protection and Productivity
    Our Risk-Based Authentication reduces the burden placed on users so they can verify their identity quickly and get back to the task at hand.
  • Complete Coverage
    Close the gap on your security perimeter and bring every user and every device under one secure roof.


MORE MANAGED SERVICES FROM SIMPLIFY IT

CORE SERVICE

All our managed services are built on an essential 'core service' that forms the basis of our offerings. As such, they are included in any bolt-on services, so take a look at what this covers.

CORE SERVICE

MANAGED NETAPP

As NetApp experts, we can fully manage your NetApp estate for you, including 24/7 monitoring, incident resolution, recovery and diagnosis, backup, patching, security and more besides.

OPTIMISED NETAPP

MANAGED FIREWALL

As a managed security service provider (MSSP) we can monitor your network on an ongoing basis, providing regular feedback, reports and analysis regarding the safety and status of it.

MANAGED FIREWALL

ASK ABOUT MANAGED SERVICES FROM SIMPLIFY IT

If you need Managed Services - including our core service and / or with any number of bolt-on services like Managed Firewall, Monitoring and Alerting, NetApp storage and more, get in touch today for a chat.


Just pop some details into the form opposite, give us a call, or drop us an email.


Phone: 0345 1243 441

Email: sales@simplifyit.co.uk

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